Not Nationally Recognised


One Day


To develop or enhance the skills and knowledge required to effectively analyse problems and identify appropriate solution/s.  Topics covered in the learning program include:

  • Decisions defined
  • A framework for decision making – 7 key steps
  • Problem solving tools and techniques are used properly
  • Decision support analysis - Decisions are made based on data analysis - objectivity is used
  • Psychology of decision making
  • Communicating a decision


Class room based delivery at our venue, or delivered specifically for clients at their venue and contextualised to the client’s specific systems.


Participants in this learning program will be issued with a Statement of Attendance.