Negotiation Skills

found in

Professional Development

Not Nationally recognised

Duration
Two Days

Objective
To develop or enhance the skills and knowledge required to effectively identify and apply the basic components of an effective negotiation. Topics covered in the learning program include:

What is negotiation
Elements of negotiation
Some general points to consider
Negotiation strategies and styles
Psychological barriers to negotiation
Model of negotiation
Stages of negotiation overview
Stage 1 - Planning
Negotiation planning
Stage 2 - Conducting
Persuasive strategies
Stage 3 - Proposal
Stage 4 - Generating a win/win solution
9 step decision-making & problem-solving process
Stage 5 - Agreement
Stage 6 - Post-negotiation
Negotiator skills overview
Critical behaviours
Listening skills
Questioning skills
Persuasive skills

Delivery
Class room based delivery at our venue, or delivered specifically for clients at their venue and contextualised to the client’s specific systems.

Accreditation
Participants in this learning program will be issued with a Statement of Attendance.

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What our clients say about our training

BHP Billiton Rail Operations:

All participants are in accord that Tim was not just an inspiration to them all, but also what a great asset he must be to NOST.

BHP Billiton Iron Ore:

I would like to praise Tim for his professionalism in delivering the session last week.

BHP Port Hedland:

This was a very sucessful session and we look forward to engaging with NOST in future training sessions.

DRILLEX:

After much assistance from Tim, I was able to identify and correct a problem with another RTO. Thanks Tim! you're the greatest!

BHP WAIO Training Co-ordinator:

Tim is a great role model as a trainer and has an immense knowledge of training drawn from his own experiences.

Qantas:

My sincere thanks to Anthony for accepting our invitation to address our conference. We received fabulous feedback.

Qantas:

It is the first time our security conference has been briefed about radiation by someone with the level of knowledge and authority made possible by Anthony's attendance.

BHP Billiton GEMCO:

Thanks Tim, you are an awesome trainer and we all enjoyed our time with you.

Coates Hire:

Thanks for all your help. Even though it has been a pain at times, I have found the cert IV incredibly interesting and motivating. It has already changed the way I approach my work.

Coates Hire:

I have no hesitation in recommending NOST to anyone looking for an RTO for training or simply looking for training for themselves.

Sibelco:

Anthony was clear and supportive to learning. By far better than the first time I completed S1, S2, S3.

UQ - Speech Pathology:

Excellent and clear teaching by Anna

Ramsay Health - Nambour Private Hospital:

Anthony is a fantastic speaker, very engaging and maintained interest. Very knowledgeable on topic.

Ramsay Health - Nambour Private Hospital:

Anthony delivered a dynamic presentation with interesting example stories.

BHP Billiton - Cannington Mine:

Sharon's knowledge was second to none.

Gold Coast City Council:

I would like to thank everyone who was involved with Train 121 and Assess Competence at the NOST office in October. The facilities were first class, the food was excellent and the training delivered was at a very high standard.

Gold Coast City Council:

The training delivered was at a very high standard, James made us feel comfortable and relaxed by explaining how the training would unfold over the four days and delivered that training so us older fellows, years out of school could understand.

Alcyone - Texas Silver Mine, Exploration Geologist:

Anthony, thanks again for the training, I’ll definitely be recommending you to everyone I know! (We’ll work out some sort of commission system down the track)

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