Not Nationally Recognised

Duration

Two Days

Objective

To develop or enhance the skills and knowledge required to effectively identify and apply the basic components of an effective negotiation. Topics covered in the learning program include:

  • What is negotiation  
  •  Elements of negotiation
  • Some general points to consider
  • Negotiation strategies and styles
  • Psychological barriers to negotiation
  • Model of negotiation
  • Stages of negotiation overview
  • Stage 1 - Planning
  • Negotiation planning
  • Stage 2 - Conducting
  • Persuasive strategies
  • Stage 3 - Proposal
  • Stage 4 - Generating a win/win solution
  • 9 step decision-making & problem-solving process
  • Stage 5 - Agreement
  • Stage 6 - Post-negotiation
  • Negotiator skills overview
  • Critical behaviours
  • Listening skills
  • Questioning skills
  • Persuasive skills

Delivery

Class room based delivery at our venue, or delivered specifically for clients at their venue and contextualised to the client’s specific systems.

Accreditation

Participants in this learning program will be issued with a Statement of Attendance.